1. INFORMATION WE COLLECT
Personal data refers to any information that tells us something about you or that we can link to you. We processes following categories of information:
1.1 Information You Give to Us.
We collect your personal information that we received from you when you use the Website, including personal information you provide to us including when you: watch a video, enquire or make an application for our service, register to use and/or use any of our services and when you communicate with us through e-mail, the Website or portal, or any other electronic means.
Such information may include:
- user’s name including first name and family name, gender, date of birth, e-mail address, billing address, username, password, photograph, nationality and country of residence, etc.;
- additional personal information (e.g. data concerning a natural person’s sexual orientation).
1.2 Information We Automatically Collect from Your Use of the Website.
We collect information about the services that you use and how you use them, like when you watch a video on the Website, visit a website that uses our advertising services or view and interact with our ads and content. This information includes:
- Device information. We collect device specific information such as IP address, access dates and times, hardware and software information, device information, cookie data.
- Geo-location Information. When you use certain features of the Website, we may collect information about your approximate location as determined through data such as your IP address.
- Usage Information. We collect information about your interactions with the Website such as the content you view, your searches queries and other actions on the Website.
- Cookies and Similar Technologies. We use cookies and other similar technologies, such as web beacons, pixels, and mobile identifiers. We may also allow our business partners to use these tracking technologies on the Website, or engage others to track your behaviour on our behalf. For more information on our use of these technologies, see our Cookie Policy.
- Payment Transaction Information. We collect information related to your payment transactions through the payment platform, including the payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, PayPal email address, IBAN information, your address and other related transaction details.
1.3 Information We Collect from Third Parties.
We may collect information, including personal information that others provide about you when they use the Website, or obtain information from other sources and combine that with information we collect through the Website. We do not control, supervise or respond for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your personal information to us should be directed to such third parties.
- Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information and combine it with information we have about you.
2. HOW WE USE INFORMATION WE COLLECT
We use, store, and process information, including personal information, about you to provide, understand, improve, and develop the Website, to protect us and our users and to comply with our legal obligations. We also use this information to offer you tailored content – like giving you more relevant search results and ads.
2.1 Provide, Improve, and Develop the Website.
- Enable you to access and use the Website.
- Enable you to communicate with other users.
- Operate, protect, improve, and optimize the Website, such as by performing analytics and conducting research.
- Provide customer service.
- Send you service or support messages, updates, security alerts, and account notifications.
- To operate, protect, improve, and optimize the Website, and personalize and customize your experience (such as making suggestions or ranking search results), we conduct profiling based on your interactions with the Website, your search and viewing history, your profile information and preferences, and other content you submit to the Website.
We process this information as it is necessary for the adequate performance of the contract with you and given our legitimate interest in improving the Website and our users’ experience with it and with your consent where required.
2.2 Protect us and our Users and Comply with Legal Obligations.
- Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.
- Conduct security investigations and risk assessments.
- Comply with our legal obligations.
- Resolve any disputes with any of our users and enforce our agreements with third parties.
- Enforce our Terms of Service and other policies.
We process this information given our legitimate interest in protecting the Website or pursued by a third party and to comply with applicable laws.
2.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing.
- Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about Website).
- Personalize, measure, and improve our advertising based on your characteristics and preferences (based on the information you provide to us, your interactions with the Website, information obtained from third parties, and your search and booking history) to send you promotional messages, marketing, advertising and other information that we think may be of interest to you.
We will process your personal information for the purposes listed in this section given our legitimate interest in undertaking marketing activities to offer you products or services that may be of your interest and with your consent where required. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or changing your notification settings within your account.
